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Part 2A of Form ADV: Firm Brochure
March 11, 2025
Item 1: Cover Page
A. Contact Information
Townsend Asset Management Corp.
3110 Edwards Mill Rd., STE 150
Raleigh, NC 27612
Phone: (919) 782-9689
(919) 783-0226
Fax:
Website: www.AssetMgr.com
Email:
Advisor@AssetMgr.com
B. Purpose of Brochure
This brochure provides information about the qualifications and business practices of Townsend
Asset Management Corp. (hereinafter also referred to as “Townsend”, or “the firm”). If you have
any questions about the contents of this brochure, please contact us at (919) 782-9689 or
Advisor@AssetMgr.com. The information in this brochure has not been approved or verified by
the United States Securities and Exchange Commission or by any state securities authority.
Additional information about Townsend Asset Management Corp. also is available on the SEC’s
website at www.adviserinfo.sec.gov.
C. Registration
Townsend Asset Management Corp. is registered with the Securities & Exchange Commission
(“SEC”) as an investment advisor. Registration with the SEC and/or a state regulatory authority is
a required procedure for any individual or entity providing investment advice but does not imply
a certain level of skill or training.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 1 of 19
Item 2: Material Changes
This Brochure, dated March 11, 2024, replaces the previous version dated March 4, 2024. This item of
the Brochure discusses only the materials changes that have occurred since the firm’s last annual
amendment.
Since our last annual amendment filed on March 4, 2024, the following material changes were made:
•
Item 4 Advisory Business. Townsend updated the firm’s assets under management as of
December 31, 2024.
Townsend may, at any time, update this brochure and either: (1) send you a copy without charge; or
(2) provide a summary of the material changes and offer to send you a copy of the ADV Part 2 without
charge, provided the offer is accompanied by certain contact information. Pursuant to SEC Rules, we
will ensure that you receive a summary of any materials changes to this and subsequent Brochures
within 120 days of the close of our business’ fiscal year. We may further provide other ongoing
disclosure information about material changes, as necessary.
A copy of this Brochure may be requested by contacting the Chief Compliance Officer, Caleb Griffith,
at (919) 782-9689 or caleb@assetmgr.com.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 2 of 19
Item 3: Table of Contents
Contents
Item 1: Cover Page ....................................................................................................................................... 1
Item 2: Material Changes ............................................................................................................................. 2
Item 3: Table of Contents ............................................................................................................................. 3
Item 4: Advisory Business ............................................................................................................................ 4
Item 5: Fees and Compensation ................................................................................................................... 7
Item 6: Performance-Based Fees .................................................................................................................. 9
Item 7: Types of Clients .............................................................................................................................. 10
Item 8: Methods of Analysis, Investment Strategies & Risk of Loss ........................................................... 10
Item 9: Disciplinary Information ................................................................................................................. 13
Item 10: Other Financial Industry Activities and Affiliations ...................................................................... 13
Item 11: Code of Ethics, Participation or Interest in Client Transactions and Personal Trading ................ 13
Item 12: Brokerage Practices ...................................................................................................................... 14
Item 13: Review of Accounts ...................................................................................................................... 17
Item 14: Client Referrals and Other Compensation ................................................................................... 18
Item 15: Custody ........................................................................................................................................ 18
Item 16: Investment Discretion .................................................................................................................. 18
Item 17: Voting Client Securities ................................................................................................................ 19
Item 18: Financial Information ................................................................................................................... 19
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 3 of 19
Item 4: Advisory Business
A. Firm Background
Townsend Asset Management Corp was established in 1982 by Gerald and Katrina Townsend. It
is registered with the SEC as an investment advisor. Townsend is an independent firm and is not
affiliated with any other entity.
B. Advisory Services
Our services include:
a. Investment Management
Ongoing management of your investment portfolios, based on your goals and needs.
The firm follows a disciplined process comprised of the following steps:
i. Goal Setting – Understanding your personal and financial goals.
ii. Resources – Reviewing your assets, income, and other financial resources.
iii. Constraints – Identifying Items affecting management.
1. Your time frame for investing
2. Your need for liquidity or marketability of your investments
3. Tax or legal considerations
4. Your income requirements
5. Your diversification needs.
6. Your age, health, or other personal matters
v.
iv. Economic Considerations – Developing a domestic and international economic
outlook, as well as a viewpoint on government monetary and fiscal policy.
Investment Policy – Developing an overall policy regarding your investments
that serves as a guide to the management of their portfolio.
vi. Asset Allocation – Spreading your investments among different classes of assets,
such as: cash equivalents; short, intermediate or long-bonds; small or large
capitalization stocks; foreign stocks or bonds; mutual funds; etc.
vii. Security Selection – Determining and acquiring your specific investments.
viii. Performance Reporting – In addition to statements provided by the custodian or
brokerage firm, Townsend provides quarterly performance and asset allocation
reports.
ix. Ongoing Management - Monitoring your portfolio and making changes when
necessary. This also involves meetings or other communication regarding your
investments or changes in your goals or resources.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 4 of 19
b. Financial Planning
Financial planning covers some or all the following:
i. Personal and family goals and life issues
ii. Budgeting and cash flow management
iii. Income tax planning
iv. Risk management and insurance needs analysis
v. Retirement planning and strategies for funding and withdrawal
vi. Employee benefits review
vii. College education funding strategies
viii. Business analysis and planning
ix. Asset protection planning
x. Asset allocation and investment advice
xi. Estate conservation and distribution strategies
c. Tax Preparation and Planning
Townsend prepares federal and state income or other tax returns for individuals,
businesses, and other entities.
d. Consulting
Townsend consults with clients on a broad range of financial, tax, retirement, estate,
and investment matters.
e. Wealth Management
This is a term Townsend uses to describe a comprehensive service that includes our
Investment Management, Financial Planning, Tax Preparation and Consulting services,
under a single fee arrangement.
Retirement Plan Rollovers – No Obligation / Conflict of Interest
f.
A client or prospective client leaving an employer has four options regarding an existing
retirement plan (and may engage in a combination of these options): (i) leave the money
in the former employer’s plan, if permitted, (ii) roll over the assets to the new employer’s
plan, if one is available and rollovers are permitted, (iii) roll over to an Individual
Retirement Account (“IRA”), or (iv) cash out the account value (which could, depending
upon the client’s age, result in adverse tax consequences). If Townsend recommends that
a client roll over their retirement plan assets into an account to be managed by Townsend,
such a recommendation creates a conflict of interest if Townsend will earn new (or
increases its current) compensation as a result of the rollover. No client is under any
obligation to roll over retirement plan assets to an account managed by Townsend.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 5 of 19
C. Services Based on Client Needs
Our services are tailored to each client’s individual needs. In initial meetings we gather personal
and financial information and discuss short- and long-term goals, preferences, or restrictions, as
well as what services you need and what your expectations are in a client-advisor relationship.
From this, we jointly determine the services that would be most beneficial to the client and how
to best structure the delivery of those services.
For example: The client may impose a restriction against investing in a certain security or a
particular type of security and we would avoid that security or types of securities. Conversely,
the client may indicate a preference for including certain securities or types of securities in your
portfolio.
D. Wrap Fee Programs
Townsend does not participate in any wrap fee programs.
Assets Managed
The firm can manage accounts on either a “discretionary” or a “nondiscretionary” basis, although
normally it is on a discretionary basis.
When managing on a discretionary basis, Townsend is permitted to determine, without obtaining the
specific consent of the client, the securities, and the amounts to be bought or sold Discretionary
management is useful for an advisor, due to the time needed if prior approval is required before
implementing each transaction in your account. In addition, Townsend manages client portfolios in
accordance with the client’s expressed goals and the investment policy mutually agreed upon. Clients may
impose restrictions on investing in certain securities or types of securities. Finally, through a custodian’s
confirmations and statements, our own reporting, and other forms of communication, clients are always
kept apprised of transactions within their accounts.
As of 12/31/2024, the assets the firm manages are as follows:
Managed on a discretionary basis
Managed on a nondiscretionary basis
$428,272,912
$17,302,288
Total assets managed
$445,575,200
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 6 of 19
Item 5: Fees and Compensation
A. Fee Schedule and Method
Consulting, Tax Preparation and/or Financial Planning
a.
Fees for services such as consulting, tax preparation and/or financial planning may be
determined as follows:
i. Hourly Rates – these rates vary depending on the staff member(s) rendering the
service the service and the service provided. Hourly rates normally range from
$250-$500.
ii. Flat Fee – A flat or project fee may be quoted.
iii. Retainer Fees – A retainer fee may be charged for services of an ongoing nature.
b. Investment Management
Investment management services are normally billed based on a percentage of the
value of the assets being managed. Annual Investment management fees typically range
from 0.25% to 1.35% and this percentage may decrease as the value of the assets being
managed increases. Our annual fees for investment management or wealth
management services are prorated in the initial quarter to the account funding date.
Clients are generally charged quarterly, in advance, based upon a percentage (%) of the
market value of the assets under management as of the last business day of the
previous quarter, as valued by the Custodian, and generally in accordance with the fee
schedule below.
Value of Portfolio Assets
Annual Fee
(% of Portfolio Value)
On first $2 million
1.00%
On excess over $2 million, up to $3 million
0.90%
On excess over $3 million, up to $4 million
0.80%
On excess over $4 million, up to $5 million
0.70%
On excess over $5 million, up to $6 million
0.60%
On excess over $6 million, up to $7 million
0.50%
On excess over $7 million, up to $10 million
0.40%
0.35%
0.30%
On excess over $10 million, up to $15
million
On excess over $15 million, up to $20
million
Over $20 million
Quoted
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 7 of 19
The Fee schedule above is tiered so that Assets at each level are charged the
corresponding fee.
c. Wealth Management
Fees for wealth management services are individually quoted for each client and are
influenced by the value of the assets being managed, a client’s overall assets and net
worth, and the complexity of their financial situation.
d. Fee Variances
Townsend strives for our fees to be fair, reasonable and to fit a client’s situation,
circumstances, and needs. Therefore, fees may be negotiated, depending on the nature
of the services being provided, types of investments being used, style and frequency of
trading, or other factors. Your specific fee is described in the Engagement Letter that is
signed by both Townsend and the client.
Townsend considers cash to be an asset class, and include cash balances in our fee
calculation. There are some cases, where Townsend may not bill on a client’s cash
reserves, for example, where a client has designated significant percentage / amount of
cash to be held aside purposefully.
B. Fee Billing
Fees for hourly services are billed upon the completion of the service.
Flat fees that are charged for one-time engagements are also customarily billed at the
completion of the service, although an up-front payment of part of the fee may be required.
Normally our fees are deducted from the client’s investment account quarterly, although
clients can choose to be billed directly instead.
C. Other Fees or Expenses
In addition to fees charged by the firm, clients can also incur other additional fees or expenses.
The custodian or brokerage firm holding client accounts can charge custodial fees. Brokerage
fees or other transaction costs can be incurred when buying or selling securities. Townsend
generally uses mutual funds without sales charges; however, all mutual funds have internal
expense costs, and some charge redemption fees if a fund is sold too soon after purchase. The
firm makes every effort to minimize these other fees or expenses. Refer to Item 12 in our
brochure for further information on our brokerage practices.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 8 of 19
D. Refunds of Fees
Upon termination of any account unearned fees will be promptly refunded. In calculating a
client’s reimbursement of fees, we will pro rate the reimbursement according to the number of
days remaining in the billing period.
E. Other Compensation
Townsend is a registered investment advisor and the only compensation received for our
services are the fees charged to our clients. We do not receive any commissions or other fees
from other parties.
Individual advisors associated with a registered investment advisor and providing advice to
clients of an advisor are referred to as “Investment Advisor Representatives” (IARs) and they
receive a portion of our fee as compensation for their services. No IAR affiliated with us receives
any commissions or fees from the sale of securities. However, Townsend employees, Gerald
Townsend and Arne Morris are individually licensed to provide non-securities products, such as
insurance or annuities and, in that case, could receive compensation from the sale of these
other financial products.
We recognize that any additional compensation received by an IAR presents a potential conflict
of interest in the rendering of financial or investment advice, as it could give an IAR an incentive
to recommend a product based on the compensation received, rather than on your needs.
However, if the IAR believes a product fits your needs, you are made aware if additional
compensation will be earned and can make your own decision to either purchase the product or
not, or to acquire it from another provider.
We also recognize that any compensation received related to insurance or annuities sales, in
addition to fees charged directly to clients, presents a potential conflict of interest in the
rendering of financial or investment advice, as it could give an incentive to recommend a
product based on the compensation received, rather than on a client’s needs. However, if a
product does fit a client’s needs, the client is made aware if additional compensation will be
earned and can make their own decision to either purchase the product or not, or to acquire it
from another provider.
Item 6: Performance-Based Fees
Performance-based fees are based upon a share of the capital gains or appreciation in an
account. Townsend does not charge any performance-based fees as investment management
fees are strictly based on the value of your portfolio.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 9 of 19
Item 7: Types of Clients
Our clients include individuals, high net worth individuals, trusts, partnerships, corporations, non-
profit organizations, and retirement plans.
Townsend does not require any minimum account size, although we may require a minimum
fee, depending on the value of the assets being managed.
Item 8: Methods of Analysis, Investment Strategies & Risk of Loss
A. Analysis & Strategies
a. Methods of Analysis
The firm uses two primary analysis methods:
i. Fundamental Analysis – Reviewing items such as a company’s balance sheet,
income statement, financial ratios, etc.
ii. Technical Analysis – Reviewing or charting historical pricing data and using
measures such as moving averages, relative strength, consumer confidence, etc.
to gauge the condition of a company or the markets.
b. Investment Strategies
Investment strategies Townsend uses include:
i. Asset Allocation – Allocating assets among several different asset classes to
reduce risk or take advantage of opportunities. An “asset class” is a way of
categorizing investments with similar risk/reward attributes, such as: cash
equivalents; short-term bonds; long-term bonds; foreign bonds; small
capitalization stocks; large capitalization stocks; foreign stocks; emerging market
stocks; etc.
ii. Diversification – Utilizing enough assets to adequately diversify a portfolio. For
example: a portfolio of individual securities might contain 15-30 different stocks
from a variety of industries.
iii. Long Term Purchases – We normally purchase securities with the expectation of
holding them for more than a year, as we are long-term oriented investors.
iv. Short Term Purchases – Occasionally we may purchase securities that we
expect to hold less than a year. These are securities that we may not want to be
long-term owners of but believe them to be attractively priced at the present
time. In addition, even a security purchased for the long-term might be sold if
we believe its prospects have changed or that its current price exceeds what we
view at its intrinsic value.
v. Trading – We do not normally engage in the short-term trading of securities.
vi. Margin Transactions – We do not normally utilize or recommend purchasing
securities on margin.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 10 of 19
vii. Options – In limited cases, we may engage in option writing transactions,
including covered options, or spreading strategies.
B. Risks
Every method of analysis or investment strategy involves risks. While Townsend considers the
risks involved in investing, clients must be prepared to bear risks that are inherent when
investing.
a. Fundamental analysis seeks to determine an “intrinsic value” of a security, but
securities often trade at values lower or higher than their intrinsic value and can do so
for extended periods of time.
b. Technical analysis seeks to determine the future direction of a security, or index, or
the market based on historical prices, relationships with other securities or indexes, or
various sentiment or behavioral factors – but prior trends or relationships may not
continue or could change abruptly due to other factors.
c. Diversification – Allocating assets and diversifying investments among various asset
classes, economic sectors, industries, etc. is a way of reducing the risk and volatility of
investments. However, while risk may be reduced, it is not eliminated.
d. Non-Diversifiable Risks – There are some risks that are not eliminated by
diversification, such as:
i. Market Risk – Whether you own 10 stocks or 1,000 stocks, you still bear the risk
of what is happening in the overall market.
ii. Interest Rate Risk – As interest rates change, all investments are impacted,
especially fixed income investments.
iii. Purchasing Power Risk – The risks of inflation and deflation affect all
investments.
iv. Exchange Rate Risk – As exchange rates among currencies fluctuate,
investments – especially foreign investments – are impacted.
v. Reinvestment Risk – With varying interest rates, you do not know at what rate
you can reinvest the cash flow received from existing investments.
e. Investing and Trading – We do not as a practice engage in the frequent trading of
securities, as we believe it can negatively impact investment performance, particularly
through increased brokerage and other transaction costs and taxes. We focus on long-
term investing, but also recognize the necessity to regularly reevaluate and reconsider
all investment holdings.
f. General Economic and Market Conditions – The success of our investments can be
adversely affected by general economic and market conditions such as employment
rates, interest rates, inflation (or deflation), economic uncertainty, global health
conditions and geopolitical circumstances which would include pandemics or disease
outbreaks, wars, and terrorist attacks. These conditions can potentially impact
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 11 of 19
investment prices and liquidity of investments. Volatility or lack of liquidity in the
investing markets may result in losses.
g. Cyber Security Risks and Disaster Recovery Planning – Cyber security incidents
and cyber-attacks have been occurring globally at a more frequent and serious level.
Townsend and its service providers’ information and technology systems may be
vulnerable to cyber-related threats such as damage or interruption from computer
viruses or other malicious code, network and telecommunication failures, infiltration by
unauthorized persons and security breaches, usage errors by their respective
professionals or service providers, or service outages from environmental events out of
Advisor’s control. Although we have implemented, and service providers may
implement or already have implemented, measures to manage risks relating to these
types of events, such systems could prove to be inadequate and, if compromised, could
become inoperable for extended periods of time and result in a failure to maintain the
security, confidentiality, or privacy of sensitive data, which could include personal
information related to clients, if any.
C. Types of Securities
Townsend uses a variety of different types of securities, including:
a. Mutual Funds – This includes open-end funds, closed-end funds, unit investment
trusts, and exchange-traded funds. Advantages of funds include diversification, ease of
access to certain types of assets or strategies, and professional management.
Disadvantages include the fees and expenses incurred.
b. Individual Stocks and Bonds – With portfolios comprised of individual stocks and
bonds, investors know exactly what they own. However, since these portfolios tend to
have fewer underlying holdings than would a mutual fund portfolio, there can be
greater risk or volatility.
c. Certificates of Deposit – For short term purposes, we may own certificates of deposit,
treasury bills, money market mutual funds or other similar investments.
d. Options – In some situations, we may purchase or sell options on a security or an index,
to either generate additional income (e.g., a “covered-call” option) or to reduce the risk
of a portfolio (e.g., buying a “put” option). We do not use options to a great extent or
for speculative purposes.
e. Alternative Investments – To a limited degree, we may use investments that are
sometimes referred to as “alternative investments,” as they are an alternative to normal
stocks and bonds. A goal of some alternatives is to have an investment whose returns
and volatility are not tied directly to the returns and volatility of the general market.
There are many different types of products that are classified as alternatives.
Alternatives can involve special risks, such as a lack of liquidity or the risk that other
parties in a transaction will not perform as expected.
Part 2A of Form ADV: Firm Brochure
Date: 03/11/2024 12 of 19
Item 9: Disciplinary Information
There are no material legal or disciplinary events to report.
Item 10: Other Financial Industry Activities and Affiliations
Townsend Asset Management Corp. is a registered investment advisor. We are not, and have no
relation to, any broker/dealer, investment company, other investment advisor, futures
commission merchant, commodity pool operator, commodity trading advisory, or any registered
representative or associated person with any of the foregoing entities.
As discussed in Item 5 (E), individual employees of our firm may also be licensed and affiliated with various
insurance companies and provide insurance or annuity products.
Item 11: Code of Ethics, Participation or Interest in Client Transactions
and Personal Trading
A. Code of Ethics
As a registered investment advisor, Townsend has a fiduciary duty to the client, and it is the
obligation of our employees to uphold that fundamental duty. We seek to be a firm of integrity
that earns your trust and always places your interests first. We desire to maintain an attitude of
independence and objectivity in the investment decision-making process. We want to avoid
actual or potential conflicts of interest and to treat your personal information with
confidentiality. In this regard, we maintain a written Code of Ethics that sets out ideals for
ethical conduct premised on the basic principles of openness, integrity, honesty, and trust. Our
Code of Ethics addresses topics such as personal securities trading, regulatory compliance,
conflicts of interest, insider trading, and confidentiality. A copy of our complete Code of Ethics is
available upon request.
B. Material Interest in Securities
We do not currently recommend or buy or sell in any client account securities in which we or a
related person have any material financial interest. In the event there was a security that met
this criterion but which we felt was appropriate for your account, we would first disclose the
financial interest and allow you to make your own determination regarding the security.
C. Investing in Similar Securities
Our firm, its employees or IAR’s may invest in the same or similar securities as clients, which we
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view as a positive thing; however, it does raise potential conflicts of interest. Therefore, the firm requires all
employees and IAR’s to report their personal securities transactions to the firm each quarter. In addition, if
buying or selling at or about the same time, the interests of client accounts are always placed first.
D. Investing at or About the Same Time
Our firm, its employees or IAR’s may also buy or sell the same or similar securities for their own
account at or about the same time they are being bought or sold for your account. This raises a
potential conflict of interest, as buying or selling a security could impact the price of the security
and therefore impact a subsequent buy or sell. Our employees and IARs are aware that they
may not trade in a manner that would be adverse or detrimental to client trades. The firm
recognizes that the price paid or received by the client for any security should not be affected by
a buying or selling interest on the part of an employee, or otherwise result in an inappropriate
advantage to the employee. In addition, as mentioned above, we require all employees and
IAR’s to report their personal securities transactions to the firm each quarter.
Item 12: Brokerage Practices
A. The Custodian and Brokers We Use
Townsend does not maintain custody of the assets managed on behalf of clients; although we
may be deemed to have custody when you give us the authority to withdraw assets from your
account (see Item 15 – Custody, below). Your assets are always maintained in an account with a
“qualified custodian,” which could be a broker/dealer, bank, trust company, mutual fund, or
with the custodian of a qualified employer retirement plan. The custodian buys or sells
securities when we instruct them to. As an independent investment advisor, we can manage
your account, regardless of the custodian you chose. Although we may recommend a particular
custodian, it is your decision which firm to use.
We currently utilize more than one custodian, but the custodian recommended by us and used
by most of our clients is Charles Schwab & Co., Inc. (Schwab), a registered broker/dealer and
member SIPC. Therefore, the remainder of this item will focus primarily on Schwab, although
much of the information would apply to any other custodian we might utilize. We are
independently owned and operated and are not affiliated with Schwab or any other
broker/dealer.
Regardless of the custodian of an account, we may sometimes use other brokers to execute
trades for your account as described below (see “Brokerage and Custody Costs”).
B. How We Select Brokers/Custodians
Townsend seeks to recommend and use a custodian/broker who will hold client assets and
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execute transactions on terms that are, overall, most advantageous when compared to other
available providers and their services. We consider a wide range of factors, including, among
others:
a. Combination of transaction execution services and asset custody services (generally
without a separate fee for custody)
b. Capability to execute, clear, and settle trades (buy and sell securities for accounts)
c. Capability to facilitate transfers and payments to and from accounts (wire transfers,
check requests, bill payment, etc.)
d. Breadth of available investment products (stocks, bonds, mutual funds, exchange-
traded funds [ETFs], etc.)
e. Availability of investment research and tools that assist us in making investment
decisions.
f. Quality of services
g. Competitiveness of the price of those services (commission rates, margin interest rates,
other fees, etc.) and willingness to negotiate the prices.
h. Reputation, financial strength, and stability
i. Prior service to us and our other clients
j. Availability of other products and services that benefit us, as discussed below (see
“Products and Services Available to Us from Schwab”)
C. Brokerage and Custody Costs
Schwab generally does not charge separately for custody services but is compensated by
charging commissions or other fees on trades it executes or that settle into client Schwab
accounts. Some trades in mutual funds or exchange-traded funds may not incur Schwab
commissions or transaction fees, although Schwab may receive fees directly from those funds.
Schwab is also compensated by earning interest on the uninvested cash in client brokerage
account. In addition, Schwab charges a flat dollar amount as a “prime broker” or “trade away”
fee for each trade executed by a different broker-dealer but where the securities bought or the
proceeds from the securities sold are deposited (settled) into client Schwab accounts. These
fees are in addition to the commissions or other compensation clients pay the executing broker-
dealer. Because of this, to minimize trading costs, Townsend normally has Schwab execute most
trades in accounts. We have determined that having Schwab execute most trades is consistent
with our duty to seek “best execution” of trades. Best execution means the most favorable
terms for a transaction based on all relevant factors, including those listed above (see “How We
Select Brokers/Custodians”).
D. Products and Services Available to Us from Schwab
Schwab Advisor Services™ is Schwab’s business unit serving independent investment advisory
firms like us. They provide Townsend and our clients with access to its institutional brokerage—
trading, custody, reporting, and related services—many of which are not typically available to
Schwab retail customers. Schwab also makes available various support services. Some of those
services help Townsend manage or administer our client’s accounts; while others help the firm
manage and grow our business. Schwab’s support services generally are available on an
unsolicited basis (Townsend does not have to request them) and at no charge to us. Following is
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a more detailed description of Schwab’s support services:
a. Services That Benefit You.
Schwab’s institutional brokerage services include access to a broad range of investment
products, execution of securities transactions, and custody of client assets. The
investment products available through Schwab include some to which Townsend might
not otherwise have access or that would require a significantly higher minimum initial
investment by our clients. Schwab’s services described in this paragraph generally
benefit the client and client accounts.
b. Services That May Not Directly Benefit You
Schwab also makes available to Townsend other products and services that benefit the
firm but may not directly benefit the client or client accounts. These products and
services assist Townsend in managing and administering our client’s accounts. They
include investment research, both Schwab’s own and that of third parties. We may use
this research to service all or a substantial number of our client’s accounts, including
accounts not maintained at Schwab. In addition to investment research, Schwab also
makes available software and other technology that:
i. Provide access to client account data (such as duplicate trade confirmations and
account statements)
ii. Facilitate trade execution and allocate aggregated trade orders for multiple
client accounts.
iii. Provide pricing and other market data.
iv. Facilitate payment of our fees from our client’s accounts.
v. Assist with back-office functions, recordkeeping, and client reporting
c. Services That Generally Benefit Only Us
Schwab also offers other services intended to help us manage and further develop our
business enterprise. These services include:
i. Educational conferences and events
ii. Consulting on technology, compliance, legal, and business needs
iii. Publications and conferences on practice management and business succession
iv. Access to employee benefits providers, human capital consultants, and
insurance providers
Schwab may provide some of these services itself. In other cases, it will arrange for
third-party vendors to provide the services to Townsend. Schwab may also discount or
waive its fees for some of these services or pay all or a part of a third party’s fees.
Schwab may also provide us with other benefits, such as occasional business
entertainment of our personnel.
d. Our Interest in Schwab’s Services
The availability of these services from Schwab benefits the firm because we do not have
to produce or purchase them. Townsend does not have to pay for Schwab’s services,
and they are not contingent upon us committing any specific amount of business to
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Date: 03/11/2024 16 of 19
Schwab in trading commissions or assets in custody. Townsend may have an incentive to
recommend that clients maintain an account with Schwab, based on our interest in
receiving Schwab’s services that benefit our business rather than based on client
interest in receiving the best value in custody services and the most favorable execution
of your transactions. This is a potential conflict of interest. We believe, however, that
our selection of Schwab as custodian and broker is in the best interests of our clients.
Our selection is primarily supported by the scope, quality, and price of Schwab’s services
(see “How We Select Brokers/Custodians”) and is not solely for the benefit of Schwab’s
services to our firm.
Item 13: Review of Accounts
A. Regular Review
Townsend regularly reviews accounts, either monthly or quarterly, depending on the amount
and type of assets (mutual funds, stocks, or bonds) held in the account. Reviews are conducted
by the advisor (employee or investment advisor representative) responsible for managing the
account.
B. Other Reviews
In addition to monthly or quarterly, reviews may be scheduled at any time, such as when:
If we become aware of something potentially impacting one of your investments.
a. You request a review or meeting.
b.
c. We are reviewing another client’s account that owns one or more of the same securities
that you do.
d. When we are considering selling an investment that is owned by more than one client.
e. When we are considering buying an investment that we believe is suitable and fits with
the objectives of more than one client.
f. When a significant political, economic, or market-related event occurs.
C. Reports You Receive
Townsend provides regular, written reports in addition to the monthly reports provided by the
Custodian. Whenever we meet with you, an interim review or other report is prepared. While
not exhaustive, here is a list of the primary reports:
a. Client Investment Review
A quarterly investment review is provided to all investment clients. Reports commonly
provided as part of this review include:
i. Aggregate overview of all accounts
ii. Asset allocation
iii. Analysis of return of each holding
iv. Realized and unrealized gain and loss
v. Income and expense reports
b. Financial Planning Reports
Periodic reports for financial planning clients include:
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i. Net worth statement
ii. Tax estimates and projections
iii. Cash flow and budgeting
iv. Insurance needs analysis
v. Retirement funding and withdrawal strategies
vi. Educational funding
vii. Estate planning and distribution strategies
Item 14: Client Referrals and Other Compensation
Townsend does not receive any direct economic benefit from anyone with regards to the
services we provide our clients, nor do we compensate anyone (other than our employees or
investment advisor representatives) for client referrals. However, we do receive an economic
benefit from Schwab in the form of the support products and services it makes available to us
and other independent investment advisors whose clients maintain their accounts at Schwab.
These products and services, how they benefit the firm, and the related conflicts of interest are
described above (see Item 12 – Brokerage Practices). The availability to us of Schwab’s products
and services is not based on us giving particular investment advice, such as buying securities for
our clients.
Item 15: Custody
Under government regulations, the firm is deemed to have custody of client assets if, for
example, the client authorizes us to instruct Schwab or another custodian to deduct our
advisory fees directly from your account or grant us authority to transfer your money to another
person’s account. The custodian always maintains actual custody of assets and clients receive
account statements directly from them at least quarterly at the email or postal mailing address
provided. Clients should carefully review statements promptly when received and compare the
custodian’s account statements to any quarterly or periodic reports received from Townsend.
Item 16: Investment Discretion
As discussed under Item 4(E), Townsend can manage accounts on either a “discretionary” or
“nondiscretionary” basis, although normally it is on a discretionary basis. Clients may place
restrictions on their account (such as, “do not invest in a particular security or type of security”
or “limit my exposure in a security or industry to a certain percent”) or express preferences
(such as, “please include a particular security in my portfolio”).
Clients engage our services and grant Townsend discretionary trading authority when the
“Engagement Letter” is signed. In addition, when the client establishes an account with Schwab,
the Schwab form provides us with a “limited power of attorney,” which Schwab recognizes as
granting the authority to execute transactions in the client account.
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Item 17: Voting Client Securities
Equities (stocks and mutual funds) are required to obtain votes from their shareholders
regarding various corporate matters. Votes are cast through a “proxy,” a form indicating how
the shareholder wishes their vote to be cast during a meeting.
Examples of matters voted upon include: (a) election of directors; (b) selection of auditors; (c)
changes in corporate governance structures or compensation plans; (d) mutual fund share
distribution plans, etc.
Clients may vote their own proxies. However, due to a desire to avoid receiving excessive
mailings or having to spend the time necessary to understand and act upon their proxies, clients
can permit Townsend to vote client’s proxies on their behalf. Clients may indicate their wish for
Townsend to vote their proxies when you complete our Engagement Letter and on the account
documentation from Schwab or another brokerage firm.
Townsend votes proxies in a manner we believe to be the client’s best interests and with the
goal of obtaining the best long-term investment returns. In any solicitation, even if the client has
previously asked us to vote their proxies, can contact us and indicate how proxies should be
voted.
If we should become aware of any conflict of interest when voting your proxy, we will contact
you, inform you of the conflict, and obtain direction from you regarding the voting of your
proxy.
We retain a copy of proxies and upon request we can inform you of how we voted on any proxy.
This is a summary of our proxy voting policies and procedures. You can obtain a full copy of
these policies upon request.
Item 18: Financial Information
Townsend does not require or solicit prepayment of fees of more than $1,200 from clients six
months or more in advance. Townsend is not aware of any financial condition that is reasonably
likely to impair our ability to meet our commitments to you. Townsend has not been the subject
of a bankruptcy proceeding.
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